- depicts various modes of elicitation and response. Are there other modes of elicitation that could be included in such a chart? Justify your additions with an example of each.
A.Brainstorming
Benefit: You can avoid potential “gotchas” down the road by enlisting others to help you discover your unknowns. Also, more than most other methods, brainstorming enables you to take in a wide amount of information at once, helping you figure out where you want to go from here.
Done properly (without censoring ideas as you go) and with the right audience (representatives of each group, SMEs, stakeholders), brainstorming has the most potential to prevent gotchas down the road, capturing needs you didn’t know about, processes no one mentioned, and things you hadn’t thought of. To an extent, this takes the onus off you for knowing your unknowns by helping everyone think outside the box and helping stakeholders take ownership of the direction of a project. The myriad of ideas and information also give you a rich repository of knowledge to choose from, so you can discern where to go next with your project.
Ecample:
Indonesia is one of the countries that hold elections with the largest number of participants in the world. Even so, our country is still underdeveloped in terms of the electoral system. We still survive with conventional elections that use the ballot system. We survive with all kinds of shortcomings and problems that arise when it can be solved. If we just switch to the electronic electoral system, then all problems ranging from a budget that is too large, the time to recapitulate votes that are too long, and the turmoil of the existence of a fast counting institution will be resolved.
Indonesia is one of the countries that hold elections with the largest number of participants in the world. Even so, our country is still underdeveloped in terms of the electoral system. We still survive with conventional elections that use the ballot system. We survive with all kinds of shortcomings and problems that arise when it can be solved. If we just switch to the electronic electoral system, then all problems ranging from a budget that is too large, the time to recapitulate votes that are too long, and the turmoil of the existence of a fast counting institution will be resolved.
B.Interviews
Benefit: By exploring someone’s knowledge and needs in-depth, one-on-one, you ensure you understand the real, not just the perceived, need.
Interviews help you dig through your SMEs and users’ knowledge base, so you can understand what they understand and think—which is what you need to write strong requirements. One writer notes, “Interviews provide an efficient way to collect large amounts of data quickly,” but is quick to add, “The results of interviews, such as the usefulness of the information gathered, can vary significantly depending on the skill of the interviewer.
Example :
1. For your interview to be effective, you must be persistent. Remember the five Ws—Who, What, When, Where and Why. When you can’t ask why anymore—you’re going in circles, you’re done with your interview. Also, decide how structured or unstructured you want your interview to be. One analyst advocates unstructured interviews, noting, “The most important thing to remember when interviewing is to ask open ended questions.
2. You will want to keep your interviews unstructured enough to be sure that you’ve successfully mined your interviewee’s knowledge base, but structured enough to be sure that you cover all of your basic questions and don’t go too far off topic.
References:
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